Yobota has reached the next milestone in its planned growth and we are expanding our various teams. An opportunity has arisen to join the support team for our platform. The role will involve enhancing functional and technical monitoring, automating processes, dealing with issues and queries, managing incidents and liaising with development & product teams. There is also a requirement for investigating and helping fix production errors and outages during both office hours and as part of the on-call rota out-of-hours. We're entirely cloud based and run a Django/Python/Linux/Postgres based stack on Heroku and AWS.
- A pragmatic and inventive attitude to technology and service
- Excellent logical thinking and problem-solving skills
- Management of cloud infrastructure providers, in particular AWS and Heroku
- Experience using and supporting Python applications running on Linux
- Knowledge of IP networking, shell scripting & other common Linux administration tasks
- Experience in using SQL for querying databases
- Strong drive to create positive client relationships
- Constructively participate in and facilitate technical and functional discussions
- Quickly understand new technologies and applications
- The ability to clearly explain technical concepts to non-technical stakeholders
- Experience of supporting Django-based web applications
- Experience of working within common regulatory standards (GDPR, ISO27001 etc.)
- Agile software release processes and cycles
- An interest in fintech
Yobota is a young and growing company and there is a lot going on! We want to make sure everyone who is part of it can innovate by giving everyone support in trying new ideas in their day to day roles, freedom to shape a product which does something good for consumers and businesses and the opportunity for team leadership in the future.
Most importantly, we want to help you do the best work of your career
Everyone gets a salary, medical insurance, life insurance, pension, kiddie vouchers and cycle 2 work discounts. You will also be part of our Perkbox Employee Benefit Scheme. We discuss specifics with applicants directly.